Swimwear & Intimates may be returned for STORE CREDIT ONLY.
Swimwear & Intimates must be returned with tags and hygiene strips intact.
Returns must be requested by email to firstname.lastname@example.org within 7 days of receiving your order.
SALE items are not eligible for return or exchange.
Shipping costs are non-refundable.
Return items must be returned with tags & hygiene strips intact and in a re-saleable condition.
For sanitary reasons please try on swimwear & lingerie over your underwear; we do not accept exchanges that are worn, soiled or stained.
Return shipping is at customer expense.
Faulty items - all Flook garments are thoroughly checked by our perfectionist Quality Control team before packing and shipping. However, in the unlikely event that you receive a faulty garment, we require video proof that it arrived damaged. To register your complaint, please email us within 48hrs of delivery at email@example.com with a video of you opening your parcel.