E-Gift Card

International orders are shipped express from Bali, Indonesia on Monday to Friday with DHL or Fedex. 

Delivery takes approx 3-7 business days, depending on your location. Delivery times during holidays and to remote areas may take a little longer.

For a smooth delivery process, please add a local phone number to your order. For example; for a USA delivery, add a USA phone number.

If you need your order by a certain date, please add a note to your order in the Cart to request a delivery deadline.

Import duties are not included in Shipping fees.

Visit Shipping & Duties for more details.

We hope that you love your FLOOK purchases, however, if you change your mind...

Returns must be requested by email to orders@flookthelabel.com within 14 days of receiving your order.

REFUND TERMS:

1. Swimwear, Intimates & Belts may be returned for store credit only - no refunds.
2. Jewelry - may not be returned due to hygiene reasons.
3. Sale items (30% off) may be returned for store credit only - no refunds.
4. Items purchased during a Flash Sale & Promo Event may be returned for store credit only - no refunds.
5. Final Sale items 50-70% are priced to clear and are not eligible for return or refund.

View our full Refund Policy for more details.